ALL ferries will depart ‘Man O War Steps’ Sydney Opera House (east).
Departure times will be 20-30 mins before advertised session times. To ensure smooth sailing, please arrive 45 mins before your session start time. That way we can get you on your way to paradise quickly.
Please note: to provide the best experience possible, our departure times are strictly observed and we cannot wait for late-comers. So please ensure that you allow extra travel time on your journey to the Man O War Steps to avoid delays.
Guests will be welcomed aboard the Wine Island ‘Bubbles Boat’ with a glass of Rotari sparkling. Rotari’s delicious Italian wines have been awarded medals at the 2015 Champagne & Sparkling Wine World Championship and a Double Gold Medal at the 2015 Fifty Best Sparkling Wine awards.
Cashless Service and Wristbands at WINE ISLAND
Wine Island is introducing Festival Currency in 2016 to ensure increased speed of service at the food and wine huts. This means that all food and drink purchases at Wine Island must be paid for using Festival Currency.
No cash transactions are allowed. How will it work?
Holiday-makers will receive their wristbands approximately two – four weeks out from the Wine Island festival. Included in your wristband pack is an Activation code. This allows you to upload currency to your wristband so you don’t have to worry about doing this on the island.
Festival Currency wristbands can also be topped up on the island at the Festival Currency Hut or via roaming currency sellers. Visitors can simply ask an exhibitor to scan their wristband to find out how much credit they have remaining. Or you can ask any of the roaming sellers or at the Festival Currency Hut.
What if I don’t use all the Festival Currency on my wristband?
Don’t worry! To obtain a refund, you will need to email [email protected] by 5pm AEST Monday 14 November, 2016 with your wristband Activation code. Refunds can take up to 14 days to process.
Please note: No refunds will be transacted after this time.
Further information will be included in your wristband package.
For lost wristbands contact [email protected]. A fee of $25 will apply to replace at the wharf.
Wine Island is a 3 day wine festival taking place on Clark Island, Sydney Harbour, on Thursday 10 November – Sunday 13 November, 2016.
It is. And as such it means that you must be of the legal drinking age of 18+ to attend and no BYO alcohol or food is permitted under any circumstances. Security will be bag checking on the island.
Being an island full of wine, there will be a range of alcoholic beverages available to taste and purchase by the glass and bottle.
Please note: you are allowed to take away unopened bottles for consumption at home however, opened bottles will need to be consumed on the island
- You can bring along picnic rugs, but no tables or chairs as we will provide seating around the island.
- Please make sure you wear suitable footwear (kick off those heels!) as the island can be rugged in places. Safety and comfort first.
- Bring umbrella, good quality raincoats and gumboots in case it rains.
- Credit card and cash in case you want to purchase Festival Currency on the island to purchase for more tastings, glasses or bottles of wine. All exchanges of money is via our Festival Currency sellers who will upload $s to your wristbands. There will be no ATM on the island.
- Sunscreen, a hat and a smile!
- Alcohol, non alcoholic drinks – this includes water, juice, soft drinks, sports drinks etc
- Metal cutlery, including cheese knives.
- Food – we have really good food to go with your really good wine on the island.
- Tables & chairs
- Pets (other than trained assistance animals such as guide dogs)
- Drugs and illicit substances
There will be a security check on the island and prohibited items will be confiscated.
Black Betty Productions Pty Ltd does not take any responsibility for confiscated items.
This is an over 18’s only event. Leave the kids at home and have a holiday!
Only trained assistance animals such as guide dogs will be allowed onto the Island.
You can access the island by water taxi if you literally miss the boat however we do not encourage private vessels as our ferries will need access to the Clark Island wharf. Yellow Water taxis can be contacted on 1800 326 822.
We encourage Resort Wear / Troppo style to get into the spirit! Best dressed will be rewarded with a prize pack for their efforts.
Please note Wine Island will proceed rain, hail or (no) shine. The island location can be affected by the weather conditions so come prepared with wet weather gear, raincoats, ponchos and/or umbrellas.
The festival will only be cancelled if the weather conditions become extreme and dangerous on the day of the festival or in the lead up. Please note that an assessment regarding cancellation may be delayed, due to the changeability of weather conditions at this time of the year.
The decision to cancel the festival will be made on festival day. Attendees should check this website AND social media BEFORE departing for the festival for messages on wet weather arrangements.
Media and professional photographers must arrange accreditation through [email protected]
There will be photography and filming taking place at Wine Island. If you do not wish to be captured please notify a member of our crew.
First Aid is available on the island. Please ask Security, Event staff or First Aid officers for help. Please consider others as well as your own safety. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.
No. Unless you’re a really good swimmer and aren’t afraid of sharks.
Come and see us at the Wine Island hut and we can organise a water taxi for you at your own expense.
Experiencing difficulty ordering your tickets? Try these troubleshooting suggestions:
- Update your browser – download the most recent version of Mozilla Firefox and Google Chrome, because our ticketing company is constantly updating their site to make the experience better for their customers and clients and sometimes older browsers have a hard time keeping up and processing orders. In our experience these internet browsers perform the best with our updated site.
- Clear your cache including your browser history and tracking cookies – as you use your internet browser daily to surf the web, many sites force tracking cookies onto your browser to better cater ads to your interests (Facebook, Amazon, etc.). Over time these harmless bits of data can pile up in your browser’s cache and hinder credit card processing on our site. Each browser has the ability to delete these cookies permanently so please check your settings preferences.
If you are still experiencing problems, please [email protected]
All successful purchases will receive a confirmation email within seconds of a successful transaction. Please check your email’s Spam, Junk or Promotions folder, just in case our email got stuck there (then make sure to mark our email as ‘Not Spam’, so it doesn’t happen again). Alternatively you can log into your Eventopia account and go to your ‘Purchase History’ to view your receipt confirming your successful order.
If your order has been processed successfully it will show in your bank account or credit card statement. Please check these online for confirmation.
All tickets purchased are non-refundable. Tickets must be treated like cash, if they are lost or stolen there is no recourse for a refund. If the event is cancelled by the promoters, Eventopia will email you explaining this and the card used to make the purchase will be automatically refunded.
You should treat your wristbands like cash and keep them safe until the event as these are your tickets to Wine Island. We do understand that sometimes items can get misplaced so if you have lost your wristband, please email us at [email protected] with the last 4 digits of the credit card that you purchased the tickets with so that we can reissue them for you. Please note that we’re only able to assist the original purchaser of the tickets, not a friend or family member who is helping out.
For lost/misplaced wristbands contact [email protected]. A fee of $25 will apply to replace at the wharf – so try keep your wristbands in a safe and memorable place!
Wine Island has a limited number of tickets and the island’s capacity is strictly capped. Join the Wine Island membership for pre-sales access to tickets and prepare for the General Public release on September 1. If tickets are not sold out, we will be selling tickets at the Man O War Steps wharf.
Wine Island aims to ensure the event is accessible and inclusive to all members of the community. The location for this year’s festival is Clark Island. At this time, the Clark Island jetty is not wheelchair accessible and will therefore be prohibitive to wheelchair users wishing to attend. Wine Island would like to apologise for any inconvenience caused. Please feel free to contact us at [email protected] for further details.